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Troubleshooting

  • Is it possible to uninstall the app from Zoom?
  • How do I remove the Timer from my meeting?
  • I’m getting an error that says "BlueSky Timer cannot currently join a meeting where authentication is required."
  • How do I delete my account?
  • I’m getting an error that says "BlueSky Timer cannot currently join a meeting where registration is required."
  • I'm getting an error message when I copied and pasted an invite link from a Webinar with registration.
  • I’m trying to invite the Timer into the meeting with the invite link. It says it’s joining, but then nothing happens.
  • I turned on the Screen Share Display Method but nothing's happening.
  • What happens when the BlueSky Timer reaches its time limit?
  • I can't get the Timer's video on as a webinar panelist.
  • When I use the Screen Share Display Method, the BlueSky Timer is huge!
  • I'm having trouble getting the Timer to manually join a registration-required webinar with passcodes.
  • I received a message that my monthly meetings are all used up, but I never used the Timer!
  • I didn’t receive a message in the chat with a link to the Control Center. What do I do?
  • How do I stop the Timer from joining every meeting?
  • All I see is my custom uploaded image. How do I show the Timer?
  • The Timer sometimes lags or skip seconds. How can I prevent this?
  • Why is the Clock showing the wrong time?
  • The BlueSky Dashboard isn't loading properly.

Categories

  • Getting Started
  • Using the Meeting Timer
  • Meeting Timer in Webinars
  • BlueSky Attendance Taker
  • BlueSky Participation Tracker
  • Plans & Pricing
  • Privacy & Security
  • Troubleshooting
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